24/7 support
Here at ReefSpins, we understand the importance of quality customer support. This is why we guarantee 24/7 customer support to all our players at ReefSpins. This means that no matter the time of the day or night, you will be able to get an answer to any question or concern. Various contact methods are available to give ReefSpins players flexibility.
Live chat
Most ReefSpins players will find live chat to be the quickest and most effective way to get in touch with our friendly customer support agents. At the bottom of your screen, on the right-hand side, is where you can find the ReefSpins chat icon. Click the chat bubble to get hooked up with our customer support team who will be happy to help you out. Please note that if you do not have an active account on the ReefSpins site, you will not be able to make use of the live chat feature.
Email Support
ReefSpins players can also get email support at any time of the day or night, but it will likely take longer to get a response when compared to using the live chat option. If you prefer not to use live chat, drop an email to the relevant ReefSpins team and our staff will get back to you. We guarantee that you will get a reply within a period of 24 hours. Customer Service: [email protected] Withdrawal: [email protected] Documents: [email protected] VIP: Go to VIP Page for info.
Verification
Naturally, we want to make you feel safe and secure when contacting our ReefSpins agents with a customer support issue. As such, we might ask you to provide certain details to verify your identity, just to make sure you are the account holder. Unless they specifically relate to the problem you are experiencing, it is important to be aware that nobody from ReefSpins will ever ask for the following details: password, credit card, or bank account information.